Please read the shopping notice carefully, and by placing an order, you agree to all the terms

• About cancelling orders

Due to the particularity of cross-border direct mail, it is not possible to cancel the order or return the goods for personal reasons after payment. Costs incurred in the event of return or rejection due to personal reasons will be borne by the consumer.

• About goods and quality

In addition to Chinese, the product promotion picture is AI translation, some texts may be different, such as consulting product information can contact customer service. There may be discrepancies between the actual product and the promotional image of the website due to frequent changes in product packaging and version, or due to different lighting and displays, etc., please refer to the actual product received. Some products are not packaged in plastic packaging, and during international transportation, the packaging box may be damaged, slight indentation, etc., which does not affect the normal use, and is not a product quality problem.

• Instructions for blasting/sticking/oil leakage of capsule products due to weather and transportation

Capsule products may melt, stick, burst, or leak oil, which is normal and does not affect the efficacy of the product, and can be consumed normally. If you mind, please place an order cautiously and do not accept after-sales service in this case.

• About price and stock

The price and inventory information of the product may change in real time, and there is stock when you can place an order, so it does not support the insured price and 7-day no reason to return, please refer to the actual payment price after you take the photo.

If your order is cancelled due to a change in inventory, customer service will contact you as soon as possible and provide assistance.

• About taxes and customs clearance

There are no additional taxes for direct mail warehouse items on the website.

To ensure smooth customs clearance, please ensure that the name of the payer matches the information uploaded.

About after-sales

If the goods received have quality problems, package damage, loss, wrong delivery and omission, etc., please contact customer service within 7 natural days after receiving the goods to apply for after-sales, keep the goods in good condition, and provide relevant product photos, express delivery slips and other vouchers, we will review for you as soon as possible. You need to upload the return tracking number within 48 hours after approval. If the above time limit is exceeded, or the corresponding voucher cannot be provided, the application will not be accepted.

If you need to purchase in bulk/customize products (more than 10 pieces), please contact customer service or the person in charge of the enterprise: Frogfun@frogfun.cn

All products and transactions must comply with local laws and regulations, if there are products or transactions that violate local laws and regulations, our company has the right to refuse the transaction, if the transaction has occurred, refuse to provide after-sales service.